DELIVERY

UK parcels are sent with Royal Mail second class delivery in most circumstances. Sometimes I use a courier to deliver your goods which can take up to 5 working days - this will require a signature. 

Free UK delivery over £30

£1.50 delivery for orders under £10.

£2.50 delivery for orders valued between £10-£30.

I aim to process orders the same day, although occasionally I may take slightly longer. For example, made to order items can take up to 5 working days to make. 

INTERNATIONAL ORDERS

I welcome international orders via my Etsy Shop - alicemillindesign 

RETURNS

I hope you are delighted with your purchases from Alice Millin Design but if not, I can offer a refund on most items as long as it is returned in its original packaging and in a saleable condition within 14 days of receipt. Unfortunately I cannot accept returns of made to order items. Please contact me if you wish to return or for more information. Please note, however, that I are unable to reimburse return postage costs. If you receive faulty or damaged goods, please contact me and I will arrange a replacement/refund. 

If you wish to return your entire order and received free shipping, I will retain a small amount to cover my stamp cost. Thank you for your understanding 

© 2020 by Alice Millin.